CUSTOMER INFORMATION ON DATA PROTECTION

Cryotherapy – Remedicool Ltd.

Dear customer,

the protection of your personal data is important to us. According to the EU General Data Protection Regulation (DSGVO), we are obliged to inform you about the purpose for which our company collects, stores or forwards data. The information can also tell you what rights you have in terms of data protection.

1. RESPONSIBILITY FOR DATA PROCESSING

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Responsible for data processing is:
RemediCool GmbH
Herthastrasse 4
50969 Cologne
Tel.: 0221 / 9602 868
E-mail: info@remedi-cool.com

2. PURPOSE OF DATA PROCESSING

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The data processing is carried out in order to exclude incompatibilities and health risks in the context of a (possibly multiple) cryotherapy treatment and to personalize the treatment to you and to carry out application observations.
Insofar as you have expressly consented to this, data processing will also be carried out for the purpose of regular information, contact and advertising tailored to your individual needs.
For this purpose, we process your personal data, including your health data. This includes information that you provide to us during the preliminary conversation/anamnesis preceding a treatment, or later in the course of regular treatments, an application observation or the use of our smartphone app.

3. RECIPIENTS OF YOUR DATA

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We will only transfer your personal data to third parties if this is necessary to achieve the above purpose, or if we have a legitimate interest in doing so. In the case of health data, only if you have expressly consented and released us from our duty of confidentiality.
Recipients of your personal data can be, above all, our contract partner/cryotherapy provider on site where you undergo treatment, doctors and alternative practitioners, as well as newsletter senders and advertisers, if applicable. We will always anonymize health data prior to disclosure, to the extent possible.

4. STORAGE OF YOUR DATA

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We keep your personal data only as long as it is necessary for the above purposes/to carry out the treatment or is covered by your explicit consent.
Due to legal requirements, we are obligated to keep some of this data beyond that for at least 7, and in individual cases 10, years after completion of treatment.

5. YOUR RIGHTS

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You have the right to obtain information about the personal data concerning you. You may also request that incorrect data be corrected.
In addition, under certain conditions, you have the right to delete data, the right to restrict data processing and the right to data portability.
The processing of your data is based on legal regulations. Only in exceptional cases do we require your consent. In these cases, you have the right to revoke your consent for future processing.
You also have the right to complain to the competent supervisory authority for data protection if you believe that the processing of your personal data is not lawful.

The address of the supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia.
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de

6. LEGAL BASIS

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The legal basis for the processing of your personal data is Article 6 (1) lit a), b), c) or f) DSGVO.
The legal basis for the processing of your health data is always Article 9 (2) lit. a) and h) DSGVO in conjunction with Section 22 (1) No. 1 lit. b) Federal Data Protection Act. If you have any questions, please feel free to contact us.

Your Remedicool GmbH